Course Content
Intro
This module aims to equip practitioners with the knowledge, skills, and confidence to facilitate hybrid sessions with stationary and remote participants at the same time in a variety of different contexts and settings. As was mentioned in a previous module hybrid learning offers plenty of benefits: more flexibility for teachers and users, accessibility for the various groups of potential learners, or affordability to enumerate the most important ones. At the same time facilitating workshops in a hybrid space can be challenging – in fact, the facilitator needs to conduct two parallel meetings – one for the face-to-face learners and one for an online group. It is worth underlining that hybrid spaces are not only about the technology that we use but also about communication between people, their behaviours, engagement, and motivation.
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SCOPE OF THE MODULE 2
Teams in Hybrid Spaces
This session aims to introduce you to team management in hybrid spaces. Safe Space: what is it? How to create a safe space in a hybrid environment? Informal communication – how to extend informal communication into hybrid spaces? How to integrate two ways of communication in hybrid spaces? How to transfer non-verbal communication in hybrid spaces?
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THEORETICAL PART
Safe spaces: how to create safe spaces in hybrid classrooms
Informal Communication – how to extend informal communication into hybrid spaces
Moderating Hybrid Activities
The aim of this module is to equip facilitators with the knowledge, competencies, and skills necessary to conduct hybrid meetings. In the previous module, you could learn about the importance of preparations and the power of communication. In this module, you will have to deal with three major challenges related to working in a hybrid space, such as maintaining motivation, engagement, and visibility.
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Moderating Hybrid Activities
Motivation
Engagement
Visibility
Monitoring Hybrid Collaboration
The aim of this module is to present the tools and good practices that will enable you to monitor activities and collaboration in the hybrid environment as well as create and read teams. It refers you to the previous modules and the content related to building and maintaining motivation and engagement. You will also get familiar with the term of the organizational culture which is the crucial element of the monitoring activities.
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Monitoring Hybrid Collaboration
Draft Lesson
Reading the Hybrid Room
What do we miss?
When teaching in a hybrid space, you will need to devote your attention to many different aspects and not lose sight of the main purpose of the meeting. This means that you may miss some important details.
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What do we miss?
Activities
Extra materials
Self-assessment
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9 questions to test your learning level
Engagement and teamwork in hybrid spaces

Hybrid teams are working teams that operate between multiple locations. Most often this includes a mix of time at a co-located office space, and time working from other locations, such as working from home. Those working in an office space may be collaborating with team members in a different location. Hybrid workspaces are becoming more and more popular solutions, especially after the COVID-19 pandemic as it allows people to collaborate from anywhere. 

At the same time what you need to remember is that a team is not a group of people who work together. A team is a group of people who trust each other and  perform independent tasks toward a common purpose to accomplish a common mission or a specific objective. It is composed  of individuals with different roles to play. Each team member will affect  the others and only under the condition of collaboration of  all members the team may achieve the synergy effect – the interaction of various factors, the effect of which is greater than the sum of individual actions. 

This leads to  the conclusion that technological infrastructure is a necessary but not sufficient condition to build a team in hybrid spaces. Creating a team, moderating a team, and maintaining engagement will require plenty of skills and knowledge from a facilitator. In fact, you have to deal with two different groups with different needs at the same time. Is it challenging – yes, is it possible – yes, is it satisfying – yes, it might be. 

In the following sessions you will learn more about creating a supportive environment for hybrid teams, you will develop your skills in terms of communication in hybrid spaces, and find out more about useful exercises that will enable you to facilitate teams in hybrid spaces. 

 

ACTIVITIES 

 

THE POWER OF THE PREPARATION 

Being prepared is more than hoping and praying that everything is going to be OK. During the hybrid training , both you and the participants (in-person and remote) will  encounter a lot of obstacles. Plenty of them will be related  to IT and management, and it is possible to face them in the preparation stage. 

First of all, provide an appropriate infrastructure  – a stable internet connection and suitable technical equipment.  That will enable you not only to connect with remote users but also allow all the participants (and you as well) to network with each other. It is worth  considering the technical support or a co-facilitator who will moderate an online part of the training. Remote participants should see and hear the same things that the participants working onsite. 

Secondly, prepare the content – choose the apps that you are going to use during the meeting. Check their availability for the users  who will work onsite with their smartphones. Provide all the materials – agenda, presentations, and any other documents that you are going to use – in an online way. Please find the time for reflection and try to answer the question – what is the main goal of the hybrid meeting? Decide whether your priority is to cover some important issues as smoothly as possible or to maintain the engagement and motivation of the participants. You will use different tools to achieve each of these goals. 

Consider organizing a dress rehearsal before the event – the last thing you need is the participants saying “Can’t hear you”. All of those preparations will allow you to create  a safe space – the first step while building a team. 

Checklist 

Are you ready for the hybrid event? Try with our checklist: 

  • stable internet connection
  • technical equipment: cameras, microphones, laptops, projector
  • appropriate room setting (rule: everyone can hear and see each other) 
  • technical support or a co-facilitator on-board
  • appropriate software: apps, whiteboard online
  • appropriate software: choose the online meeting platform that suits you best 
  • all the materials available online
  • dress rehearsal 

 

Tip: 

There are plenty of apps supporting remote and hybrid working. Here are some examples:

Mentimeter – The tool allows presenters to include polls, multiple-choice, and open-ended questions, quizzes, and scales that audience members can interact with live.

Mural.co – Mural is a digital environment designed to make collaboration visual, accessible, and engaging for your entire team.

Slido – an easy-to-use Q&A and pooling platform for live, remote, or hybrid meetings, events, classes, and webinars. 

Online meeting platforms: Zoom, Microsoft Teams, Google Hangout.

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